Resengo no-show: image of crying bride as marketing photo

A no-show is never fun

Resengo has proven solutions to reduce no-shows in your business.

Deposits

Appointment confirmation

Credit card guarantee

No-show registration

Discover the solutions

Ask for a deposit when booking

Ask your guests to make a down payment using a deposit when making a reservation. Only if the guest shows up or cancels on time will the amount be refunded.

Let your guests confirm their appointment

You can automatically send out reservation confirmations via SMS or e-mail. Guests must reconfirm their appointment, otherwise the table will be made available again.

Temporarily hold an amount on the credit card

With a credit card guarantee, an amount is held on the guest's card. In case of attendance or timely cancellation, the amount is released, in case of a no-show, the amount will be charged.

Register no-shows

Register no-shows to gain insight into frequent absences. The Resengo system also notices double bookings.

Annick Gevers

Hostess, Café d'O

Resengo is our partner for communication with our guests before and after the visit, for example during the reservation process or with the confirmation and reminder e-mails. Via the comments, guests often pass on essential information or certain questions.

$Annick Gevers, hostess of Café d\'O$

$Logo Café d\'O$ $Logo Café d\'O$

$Logo Café d\'O$ $Logo Café d\'O$

Lino and Ward

Managers, Brasserie Keizershof

Thanks to Resengo, our customers can book 24/24 on our website in a user-friendly way. No more picking up phones all day!

Resengo - Keizershof Lino & Ward

Ivan Verhelle

Chef and manager, Tanuki

Working with Resengo, gives peace of mind! Everything works as it should and I can keep my focus on the kitchen!

安心のレスエンゴー。

(Always feel safe with Resengo)

Julien Van Espen

Chief Operations Officer, The Huggy’s Bar

The benefits of Resengo's service go beyond simple reservation management: it automatically optimises the occupancy of any burger restaurant.

$Julien Van Espen, Huggy\'s Bar$

$Logo The Huggy\\\'s Bar$ $Logo Huggy\'s Bar$

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Read more about our no-show solutions

Restaurants and other hospitality businesses face no-shows every day.

Guests who don't show up can throw a spanner in the works and cause many headaches. Your staff is scheduled and your ingredients are ready, but the table remains empty.

Discover more tips to avoid no-shows in the articles below.

Resengo - Waiter in a Restaurant

8 tips to avoid no-shows in your business

Couple views restaurants in their neighbourhood together on Resengo website

Asking for a deposit when booking: yes or no?

Resengo - How do you deal with late cancellations?

How do you deal with late cancellations?

Resengo - friends in a restaurant

Resengo - couple in coffee bar

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